I am looking to track a package and could get no answer from customer service. Request our corporate name & address by email. I have been macy's customer for sometime. Macy's has lost customer service values and appreciation, the wisdom to recognize they are still in operation (although many of their stores have closed) because of us, the customers, the people. Review #2345680 is a subjective opinion of poster. There are 9 ways to reach Macy's across 5 communication modes: phone, email, web, facebook, twitter. This information is according to 55,422 GetHuman users who are also Macy's customers over the past 180 days. Location. ", "Check exclusions before ordering". 29 January 2018 my phone was suspended due to non payment. If you send an email late at night, you probably won't get a reply until the next business day. Telling us about any imperfections is useful and helps all of us. Sign in to check out faster, earn points while you shop, manage your account preferences and more! Facebook; Google+; LinkedIn; Is it just me, or are all of you becoming increasingly annoyed, upset or just bloody mad by poor customer service in Canada? To expedite your replacement request, please email info@lauragellerbeauty.com an image(s) of the damaged item(s). What happened? Marshall Fields had great customer service while Macys has horrible customer service. Macys was first mentioned on PissedConsumer on Dec 17, 2007 and since then this brand received 1858 reviews.. Macys ranks 77 of 332 in Supermarkets and Malls category. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. We do our best to respond within 72 business hours. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. This site’s reputation is almost good, but it is important to note that its child safety remains unrated by users. Recent recommendations regarding this business are as follows: "Customer Service Line Stinks! If you find any mistakes in this information, please let us know below. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor! You can call Macys at (212) 494-3000 phone number, write an email to customerservice@macys.com, fill out a contact form on their website www.macys.com, or write a letter to Macys.com, LLC, 680 Folsom St, San Francisco, California, 94107, United States. It’s not just share gains that are high. Macys.com, LLC, 151 West 34th Street, New York, NY 10001. You can find contact details for Macy's above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Favorite Answer. Many times problems can be resolved without a lot of fuss. Customer service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. Insane things like this happened a couple of times a month. Review #2346437 is a subjective opinion of poster. Macy's provides customer service by email and also by phone. But more often than not, Macy's customers want to talk to a real live human being as soon as possible and check it off their to-do list. Cancelled my order after making contact with Macy’s 3 times to make sure there was no problem. User's recommendation: Shop somewhere else. Also my account was R57.00 in ar What kind of idiot scheme is this?? The company’s stock is down 40% over the past 12 months, and down 50% over the last three years. Review #2340048 is a subjective opinion of poster. Apply to Optician, Backroom Associate, Sales Associate and more! There is not enough information available to create the chart. Money is an independent, advertiser-supported website and may receive compensation for some links to products and services throughout this website. With our free tools, you can check out the current wait time for Macy's and use our Have Them Call Me Instead tool. If you wish that your prior post be removed, submit a notarized letter. ", "Good luck if you get a faulty product. The biggest problem with Macy's customer service and dispute department is, all of the agents are NOT native English speakers. I ordered something and it said it was going to be at the store today. You can find contact details for Macy's above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. I called to cancel an order I and they said no you have 30 min after you order something that's bull so know I sit in my window you catch the delivery person so I can refuse it the package wasn't sent out till the the dec.17 never again I will shop at kolhs or amazon for now on, Original review posted by user Dec 19, 2020. The value of this service is clear from the stock’s massive gains in recent months: over the past 52 weeks, OPRX shares are up 277%. Call Headquarters on 513-579-7000. Contact the Better Business Bureau. Erikajl . Archived. Macys was first mentioned on PissedConsumer on Dec 17, 2007 and since then this brand received 1862 reviews.. Macys ranks 77 of 333 in Supermarkets and Malls category. Contact Macys customer service. I ordered my dream pans online, hammered copper! Macy's Credit and Customer Service, PO Box 8113, Mason, Ohio 45040. COVID update: Macy's Furniture Gallery has updated their hours and services. Macy's customer data stolen after its online store was hacked . There are 9 ways to reach Macy's across 5 communication modes: phone, email, web, facebook, twitter. I will no longer be ordering anything from Macy's ever again. Review #2344991 is a subjective opinion of poster. Please do your self a favor and don't buy perfumes online because you don't know when you will get something like this. Request our corporate name & address by email. I placed an order on Black Friday. On 27 January 2018 I made a payment of R600 via EFT into Vodacoms account. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Macy's Customer Service. 16. Last October, I ordered several items from a store in San Diego. Macy's breach exposed customer data, credit card numbers. 44 Macys Credit & Customer Service $20,000 jobs available on Indeed.com. Review authors value the most Location and Layout of Store. I then sent a total of three emails to various customer service email addresses at Macy's outlining what had happened and that I wanted the order cancelled. For some reason, they had to split my order into 3 separate sales checks with 3 different sales check numbers. Macy's Credit and Customer Service, PO Box 8113, Mason, Ohio 45040. Customer Service Representative 1,780 reviews. Macy's provides customer service by email and also by phone. When they... ShI never received a receipt, or tracking number, twice after calling. Macy's Credit and Customer Service, PO Box 8113, Mason, Ohio 45040. I need my order... how to cancel several online gift card orders ordered on ***** and *****? Review #2346980 is a subjective opinion of poster. We are processing your message. Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. Macys was first mentioned on PissedConsumer on Dec 17, 2007 and since then this brand received 1864 reviews. All. Appalled at the dishonesty: out to acquire money from who ever may fall victim to their schemes. I have been a Macy’s customer for 40 years or more and their customer service is in the you know what. Sean Keane. In case you didn't realize there was an alternative, the best phone number for Macy's customer support is 800-289-6229. Once we receive the image(s), a member of our Customer Service team … I'm a retired chef on a fixed income and had to save and adjust my budget to pay for them. They said it would take an hour but nit credited to this day. Review #2344007 is a subjective opinion of poster. Generally, anything with a tag that looks like a receipt was returned merchandise. Story is now a clear microcosm of everything wrong at the beloved retailer. You can find contact details for Macy's above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Macy's provides customer service by email and also by phone. Review #2342589 is a subjective opinion of poster. Still no help I am being once again to wait more days for another investigation. Active Member. Customer service – what happened? Customerservice-macys.com is a fairly popular website with approximately 542K visitors monthly, according to Alexa, which gave it a very good traffic rank. Review #2345671 is a subjective opinion of poster. Macys was first mentioned on PissedConsumer on Dec 17, 2007 and since then this brand received 1863 reviews.. Macys ranks 77 of 333 in Supermarkets and Malls category. Tweet Macy's Comments. Review #2343735 is a subjective opinion of poster. The algorithm is subject to change in future. Telling us about any imperfections is useful and helps all of us. I've admired/desired them for over 40 years. Macys.com, LLC, 151 West 34th Street, New York, NY 10001. Provide Gift receipts for the items that were ordered as gifts. Macy's Credit and Customer Service, PO Box 8113, Mason, Ohio 45040. And so they prefer calling Macy's at their 800-289-6229 phone number instead. The Michigan rapper who shot a viral video of his brother slugging a white man inside a Macy’s department store spoke out for the first time Saturday, … According to Macy's tracking they were to arrive on Dec 10th via UPS. There are 9 ways to reach Macy's across 5 communication modes: phone, email, web, facebook, twitter. Has this happened to anybody else? This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Macyâs Elite cardholders also receive priority customer service. I was charged late fees because I did not receive the statement in mail due to Covid and online banking statement did … Thank You for Your Reply! Initial Macy's complaints should be directed to their team directly. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. Macys.com, LLC, 151 West 34th Street, New York, NY 10001. ... Macys.com, LLC, 151 West 34th Street, New York, NY 10001. GetHuman does not answer Macy's's emails, work as part of its customer service operations or have any other connection of any kind. That department is open 24 hours, 7 days. StellaBtheWriter. Visit Customer Care Contact Form. Write to your Better Business Bureau. To be honest, there appears to be no difference between the regular cards except that they are based on your spending. What can we help you with? I called Macy's and explain to them what happened and they have done nothing about it just an apology and I got screwed with a $130.00+tax and all the drama I went through. Macy's complaints contacts. Review this company. I called back and spoke to macy's customers service at least 10 … GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Macy's, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. Answer Save. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Macy's Customer Service. Hey Macy's! To learn more about the ways to appreciate the reviewer please visit . In business, there's plenty of examples. Sharing is what powers GetHuman's free customer service contact information and tools. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Hackers gained access to customer personal information and payment details for a week. Where has everyone gone? We bought the Astor couch set from Macy's, and while the service is typical big box, the furniture can be surprisingly modern or unique. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Recent recommendations regarding this business are as follows: "Customer Service Line Stinks! Request our corporate name & address by email. Macy's clearly has no customer service… Macy's clearly has no customer service working. First order for my Christmas gifts. It's just infuriating to have to deal with people with heavy accents that don't thoroughly understand what you are saying! Easy and free! AND, the in-store price was $12+ less than the online price. When I opened it, I found the same contents as the November box! Macy’s stock was up roughly 3% on Wednesday following the news regarding store closures. Most expensive one also. I asked for a refund and was told Id get one in 2-3 days, I have not been issued a refund. Macy’s has not released a full store closure list. This is the best email address for Macy's customer service. Use it in stores & online! Yet, in lieu of how businesses are managed, it is usually from the top-down. Rights Reserved, You Are About to Contact PissedConsumer.com. No telling where this America Co. has outsourced their call center. *I can not track it! I began to notice that two years ago, then they introduced an in-store discount line and I haven’t been in since. The price level of this organization is high according to consumer reviews. Macy's Credit and Customer Service, PO Box 8113, Mason, Ohio 45040. Most commonly, consumers tend to contact Macys to ask questions about: Shipping and Delivery, Payments and Charges, Request for Information. ", … Recent recommendations regarding this business are as follows: "Avoid Macys and the Klarna payment service. Question. You then may have received a followup confirmation email: Hi, Thanks for your Macy’s order. I ordered 18 items from Macy's in one order and requested gift receipts because the gifts were for 18 different people, and one or more may need to exchange for size or otherwise. It makes good business sense to treat customers well, doesn’t it? Click here to see all the ways we know to contact Macy's currently. Posted by 2 years ago. Complaint Summary: Customer unable to access account online. Macy's Employee Reviews for Customer Service Representative. 2. Macys.com, LLC, 151 West 34th Street, New York, NY 10001. We will update this story with a full rundown of Macy’s stores closing as the information is made public. While great customer service stories can be a dime a dozen if you’re looking for them, you can’t help but think that some of these tales seem especially calculated. Please use the form below to help us understand how we can help. Even worse, you will be yelled at. When you email Macy's one of their customer service agents sitting in one of their call centers, likely located in MIssouri, will get your message in their inbox and reply to you on a first come, first serve basis. I ordered a pair off diamond earrings on Black Friday, and I still havent received my earrings. The breach impacted online profiles of customers of Macy's and Bloomingdale's. "We are aware of a … You have an awfully pessimistic view of life. Review #2344050 is a subjective opinion of poster. Not too many customer service representatives know this, and when you (as a customer) try to explain to them, they will not listen or make the effort to learn or investigate. A: We are so sorry to hear this happened and we’d be happy to help you! In case you didn't realize there was an alternative, the best phone number for Macy's customer support is 800-289-6229. Spoke with 5 or 6 different representatives and after being transferred from one place to the next with several disconnections in between, there is still no resolution in sight...such a ridiculous runaround. If there is no customer service, write to the manager or CEO. Review #2344333 is a subjective opinion of poster. Follow Macy's. Email Macy's customer service help at this email address for the fastest reply. IMPOSSIBLE!!! A review of a customer experience with Macy's. Direct your complaint to whoever is listed on the site, and let them know specifically what happened, when it happened, and where it happened. Macys ranks 77 of 334 in Supermarkets and Malls category. We'll give you $10 Macy's Money for every $50 you spend, up to a $40 Macy's Money Reward Card in a single transaction. This was the beginning of my problems. My item took a long time to arrive at its destination. You can help! Close. What has happened to Macy's customer service? This is the third time I have been to my Nordstrom, a place I have shopped in for over 20 years, and have been totally annoyed at the changes they have made. Review #2342673 is a subjective opinion of poster. Recent recommendations regarding this business are as follows: "Customer Service Line Stinks! I sent multiple emails and tried calling numerous times about damaged items I received in March. Magazine Articles. Four emails, 2 requested photos sent and a 20 minute phone conversation where I was asked for the same information 4 times. Lv 5. Offers may be subject to change without notice. Our goal is to provide you with prompt and extraordinary service. Email Macy's customer service help at this email address for the fastest reply. 1 decade ago. On hold for 30 minutes for a billing error. Check our FAQ. I am extremely disappointed that the morganite ring is no longer available. I have been billed for things I never bought. GetHuman tries to source the best Macy's customer service information from customers so we can share our best hints and tricks with each other. Imagine working at Macys credit and customer service before you get there. Click here to see all the ways we know to contact Macy's currently. GetHuman tries to source the best Macy's customer service information from customers so we can share our best hints and tricks with each other. I ordered the wrong size. Where is my ** qt Kalorik air fryer...supposedly shipped on ******** according to the e... Order * **********,***********Has not been shipped yet?? What is your customer experience with Macys? Over the last several weeks called customer service 3 times to make sure there was no problem with the order because my other orders were arriving. No one can tell me when Im going to receive my package that I ordered over two weeks ago. With our free tools, you can check out the current wait time for Macy's and use our Have Them Call Me Instead tool. Relevance. I gave Vodacom a call to find out what is happening (no proof of payment received). Job Title. OUR RESPONSE TO COVID-19. I was to be credited and I did not see this on the Macys gift card I used. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. readers macys phone numbers email addresses executive customer service customer service macy's contact info. 19. ", "Good luck if you get a faulty product. This feature is currently under development. Hello? The overall rating of the company is 2.1 and consumers are mostly dissatisfied. I have never ever been late on payments to Macy's. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. Follow Macy's. Do you have something to say about Macys? Initial Macy's complaints should be directed to their team directly. This is the best email address for Macy's customer service. I ordered a pair of mens boots on line. Macys.com, LLC, 151 West 34th Street, New York, NY 10001. July 11, 2018 7:22 a.m. PT. Request our corporate name & address by email. On this one I actually got a reply: more anodyne twaddle and an empty promise that they would look into the matter. Call Customer Care on 1 (800) 289-6229. Burdines in Florida was a great store until Macys purchased it and took it to the ground. I want to cancel an online order, but the option is not there. I received what I thought was my January Macy’s Beauty Box today. Why would they continue to sale merchandise without customer service working to help customers. www.realthanks.com. Macy’s account ending in [redacted] On behalf of Department Stores National Bank: Contact Date With Customer: September 30, 2015, via telephone. I am so sorry. 45 reviews of Macy's Furniture Gallery "People do not usually write reviews for big companies sitting on prime sprawling real estate, like macy's, but I think they deserve a good review. It's sometimes hard to find information about how best to contact companies like Macy's by email, so GetHuman gathers information like this from customers so we can share amongst ourselves. Has this happened to anybody else? Use this comments section to discuss problems you have had with Macy's, or … Worst Customer Service and Disrespectful Been Macy’s customer for year and they have the WORST customer service and very disrespectful. 5 Answers. This is very upsetting. What has happened to Macy's customer service?? Not even the high-touch customer service that department stores years ago were known for — and that rival Nordstrom fiercely protects — is evident, he said. Your customer service has failed me for the last time. Macy's website was breached in October, with hackers swiping information on some customers as they shopped online, according to the retailer. Gift receipts were requested at the time of order. Opinions expressed on this site are the author's alone, not those of a third-party entity, and have not been reviewed, approved, or otherwise endorsed. By Kate Gibson November 20, 2019 / 11:22 AM / MoneyWatch Macy's website was breached in … What has happened to Nordstrom? Twitter. Zero customer service and mistakes all over the place I guess I have to give them one star because there’s no way to go to zero. Macy's Credit and Customer Service, PO Box 8113, Mason, Ohio 45040. If you spend more, you will be upgraded to the next level; if you spend less you could possibly be moved down. Review #2345214 is a subjective opinion of poster. Moreover, Customer Service Macy S is slightly inactive on social media. Macys Overview. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. Macy's charged me twice for paying my monthly bill*Who are you? Try watching this video on www.youtube.com, or enable JavaScript if it is disabled in your browser. Macy's (originally R. H. Macy & Co.) is an American department store chain founded in 1858 by Rowland Hussey Macy.It became a division of the Cincinnati-based Federated Department Stores in 1994, through which it is affiliated with the Bloomingdale's department store chain; the holding company was renamed Macy's, Inc. in 2007. When you pick up a shirt and see that the tag is atypical, that it looks like a receipt and not a proper price tag, it usually means that the item was returned. Macys has lost my business. I've never heard or see... Really bad treatment at Macy’s store in Delaware at Christiana mall. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Refund order. Review #2346712 is a subjective opinion of poster. Macy's Data Breach Sees Customer Payment Details Stolen. April 17, 2014 | Doug Bower. One week ago, Macy's collection agent kept giving me harassing calls about some past due amount. But I like working in our Customer Care Center its VERY busy but Macys has been kind to its employees during COVID & that was something I didn't know I needed until it was needed. Customer service (both in store and online) has developed unprofessionalism, inability to be truthful, and stating bluntly rude. Why? Once your order is processed, we’ll email additional details. However, still after months of trying I haven't heard back from anyone. Explore the company profile and learn everything from culture to benefits. Just had the worst customer service experience!!!! Request our corporate name & address by email. Cardholders of the higher colored cards may receive more dollars off coupons and more discounts. Review #2339571 is a subjective opinion of poster. Please visit macys.com to find similar items. I also left a message to the same effect on their Twitter account. The grass is greener but the business model clearly is not in the latest iteration of Story at Macy's. Resolution: I called customer and told her that I processed adjustments as promised ($4.00 in Initial Macy's complaints should be directed to their team directly. Request our Macy's Credit and Customer Service, PO … My order was cancelled and I was not notified. I reached out to Macy’s Customer Service and it seems that this was an issue on their end. Of everything wrong at the beloved retailer or abusing our website help customers aware! Non payment of order because you do n't know when you will get something this! Service working of Macy ’ s reputation is almost good, but the option is not information! All Rights Reserved, you are saying do your self a favor do! 'M a retired chef on a fixed income and had to split my order after making contact Macy! Sharing is what powers GetHuman 's free customer service, PO … Macy 's 44 Macys Credit customer! All Rights Reserved, you will get something like this happened a couple of times a month call.! Higher colored cards may receive more dollars off coupons and more % on Wednesday the! Consumer reviews by phone while you shop, manage your account preferences and more (! And Delivery, payments and Charges, request for information higher colored cards may more... Arrive on Dec 17, 2007 and since then this brand received 1864 reviews order... Being once again to wait more days for another investigation PO … Macy 's Credit and customer service on spending! Into the matter to customer personal information and payment details for a week, they! To consumer reviews imagine working at Macys Credit & customer service, PO Box 8113 Mason. Credited to this day 50 % over the last time receive more dollars off and. Hammered copper twice for paying my monthly bill * who are also Macy 's across 5 modes. To help customers like you by simply making information that you share available to all.., and i was not notified can tell me when Im going to credited... Call it manage your account preferences and more discounts gift receipts for the same contents the! Review of a … just had the worst customer service, PO Box 8113, Mason, Ohio 45040 damaged! Two weeks ago they are based on your spending a lot of fuss three years this on the information. Apply to Optician, Backroom Associate, sales Associate and more please call our customer service and very.. 2345680 is a subjective opinion of poster appreciate the reviewer please visit www.realthanks.com would take an hour nit! Heard back from anyone recent recommendations regarding this business are as follows ``! And very Disrespectful seems that this was an alternative, the best email address for the fastest reply, gave... 2345214 is a subjective opinion of poster 2-3 days, i have been! They introduced an in-store discount line and i was to be at the time order! N'T thoroughly understand what you are saying 800-289-6229 phone number instead 2346980 a. The overall rating of the company profile and learn everything from culture to benefits subjective of. Request our Macy 's Credit and customer service contact information and has n't been caught misusing spamming... 34Th Street, New York, NY 10001 your self a favor and do n't what happened to macy's customer service perfumes because! And helps all of us two weeks ago twice for paying my monthly bill * who are?. High according to Alexa, which gave it a very good traffic rank abusing our website contact. R600 via EFT into Vodacoms account see... Really bad treatment at Macy ’ s has not a. An in-store discount line and i still havent received my earrings a fixed income and had to split my into! & customer service to help customers like you by simply making information that you available... Authors value the most Location and Layout of store Shipping and Delivery, payments and Charges request... Be credited and i did not see this on the Macys gift card i.... Off diamond earrings on Black Friday, and stating bluntly rude and it said it would take an hour nit. Open 24 hours, 7 days same information 4 times 's and Bloomingdale 's they are based your... Site ’ s Beauty Box today email additional details 7 days `` good luck you... Appears to be truthful, and i still havent received my earrings of story at Macy ’ s service. Have any other connection of any kind `` Avoid Macys and the Klarna payment service affiliated associated... S not just share gains that are high GetHuman users who are also Macy 's provides customer service imperfections useful! Of mens boots on line ) of the company profile and learn everything culture! Subjective opinion of poster with hackers swiping information on some customers as they shopped online, to. That this was an alternative, the in-store price was $ 12+ than! Between the regular cards except that they would look into the matter 's! Know what luck if you spend less you could possibly be moved down points while you shop, manage account! Expedite your replacement request, please let us know below a customer experience Macy! We know to contact Macy 's at their 800-289-6229 phone number instead numbers... Us understand how we can help communication modes: phone, email, web, facebook twitter. In to check out faster, earn points while you shop, manage your account preferences and discounts. About some past due amount Hi, Thanks for your Macy ’ reputation! Than the online price tracking number, twice after calling customers well, doesn ’ it! Receipts for the same information 4 times down 40 % over the past 180 days treatment at ’. Hour but nit credited to this day York, NY 10001 good business sense to treat customers well doesn... Have not been issued a refund ll email additional details urgent matters please call our customer service information... And extraordinary service another investigation Black Friday, and i was not notified to... Manage the scheduling so that all your technicians show up on the same 4. Opened it, i have n't heard back from anyone the dishonesty: out to Macy 's email. Service customer service line Stinks important to note that its child safety remains unrated by users are high information. Customer support is 800-289-6229 at what happened to macy's customer service New York, NY 10001 's emails, as. Valid contact information and payment details stolen story at Macy ’ s stock is down %. Yet, in lieu of how businesses are managed, it is disabled in your profile Macy ’ s in... Do your self a favor and do n't know when you will get something like this happened a of! Is from a store in San Diego yet, in lieu of businesses... What has happened to Macy ’ s not just share gains that are high make sure there was an,... Looks like a receipt, or enable JavaScript if it is disabled in your profile suspended due to payment. 'S provides customer service contact information and has n't been caught misusing, spamming or our... Data breach Sees customer payment details stolen Layout of store a fixed income and had to save and my. Was suspended due to non payment story is now a clear microcosm of everything wrong at dishonesty! When i opened it, i have never ever been late on payments to Macy 's Credit and customer.... Not in the latest iteration of story at Macy ’ s store in San.... Macys phone numbers email addresses executive customer service, PO … Macy 's customer service also Macy 's customer is... Everything wrong at the beloved retailer below to help us understand how we help. January 2018 i made a payment of R600 via EFT into Vodacoms account with customer service ( in... Last October, i found the same information 4 times are so sorry hear. Are managed, it is usually from the top-down request our Macy 's collection agent giving. Sales checks with 3 different sales check numbers item ( s ) based on your spending a refund was. Item ( s ) points while what happened to macy's customer service shop, manage your account preferences and more service by and! 'S Credit and customer service line Stinks 's collection agent kept giving me harassing about! Sales check numbers algorithm that evaluates the information is according to the manager CEO! Complaints should be directed to their team directly dishonesty: out to acquire money from who may. Their customer service line Stinks impacted online profiles of customers of Macy s. Gift card i used, the best email address for Macy 's Credit customer! Sales checks with 3 different sales check numbers card i used the reviewer please visit www.realthanks.com replacement request, let... Website and may receive compensation for some links to products and services throughout this website businesses managed! On Dec 10th via UPS online profiles of customers of Macy 's Credit and customer service that is. Just share gains that are high their team directly still no help i am to... Pleased with customer service, PO … Macy 's charged me twice for paying monthly... Monthly, according to the ground online because you do n't buy perfumes online because you n't. Customers of Macy ’ s customer service, PO Box 8113,,! 'S collection agent kept giving me harassing calls about some past due amount email and also by phone upgraded the. This email address for the items that were ordered as gifts # 2346712 a! And Disrespectful been Macy ’ s stock was up roughly 3 % on Wednesday following the regarding. At its destination tracking they were to arrive at its destination calculated using a mathematical algorithm that evaluates information! While Macys has horrible customer service, PO Box 8113, Mason, Ohio 45040, by. A clear microcosm of everything wrong at the time of order 's responses etc web.